Why buy timber online from us?
Here at THE TIMBER MERCHANTS we are more than just a supplier of tropical hardwood products. We have worked in the trade with these products for over 10 years.
Order today & call: 01183 733363
MAKE AN ENQUIRY
Do you have any unanswered questions?
FAQs
What is the turnaround time?
Once you have ordered a product and we work on a fifteen-day turnaround. This is due to offering such a high quality and sustainable product, however, if you need something sourced quicker we may be able to help so please do give us a call on t:01189421548
What tropical hardwoods do you supply?
Currently, we can supply products in Cedar and tropical redwood, but we are looking to increase our product range once we find the right suppliers. So watch this space!
I want something different to what you offer. Can you do this for me?
There is a high chance we can. Give us a call on t:01189421548 or drop us an email enquiries@thetimbermerchants.co.uk with the details and we can let you know!
What about long-term maintenance of my tropical hardwood product?
We offer oil treatment’s from Textrol Owatrol, Osmo oil to Treatex Oil. When you spend over £1500, you will get a free tin of oil worth over £50.00!
How long do tropical timber products last versus other timber products?
Hard wood if treated correctly will last for at least 50 years. Soft wood if treated correctly will last up to 15 years. Hardwood keeps a much better appearance and should be oiled twice once it has been laid and then once every two years.
Whats your typical order processing and delivery times?
For orders that are currently in stock then we aim to deliver within 5 working days to addresses within mainland UK.
For any non-stocked, or custom orders, we aim to get the order within you within 12 working days. This can be subject to order size and delivery address so please contact us for more information.
How much do you charge for delivery?
Depending on the size and complexity of your order, typical delivery charges will range between £60 and £120. This fee covers the costs associated with ensuring your order arrives safely and on time.
For more information, to order your timber online or get in touch with the team, please fill out the order form below or call 01183 733363 or email enquiries@thetimbermerchants.co.uk
